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View Full Version : Arby's apologizes after officer is denied service for being a cop



Teh One Who Knocks
09-03-2015, 10:48 AM
By Cody Derespina - FOX News


http://i.imgur.com/6MooRwO.jpg

A Florida Police Department had a beef with Arby’s after a cop was denied service Tuesday evening by a worker at the fast food franchise – simply because the customer was a police officer.

Top corporate officials at roast beef mecca Arby’s quickly apologized after the Pembroke Pines Police Department tweeted on Wednesday about the incident, which Chief Dan Giustino called “unacceptable.”

“I am offended and appalled that an individual within our community would treat a police officer in such a manner,” Giustino said in a statement.

“We are very proud of the partnerships we have built within our city, and for an incident like this to have happened is very disappointing for everyone.”

An officer, in uniform and driving a marked police vehicle, placed an order at a drive-thru speaker Tuesday evening before pulling up to the window to pay and receive the order. But an Arby’s worker at the window refused service.

“The comment was made that they wouldn’t be served because they were a police officer,” Maj. Carlos Bermudez, a Pembroke Pines officer, told FoxNews.com.

Someone else inside the restaurant intervened and gave the officer his order. But, after initially taking it and paying for it, the officer returned the bag and got a refund because he didn’t feel “comfortable.”

“In my 18 years here I’ve never heard of an incident like this before,” Bermudez said. “Whenever we’ve gone to an establishment, we’ve been treated professionally and great.”

Less than two hours after the PPPD sent out its initial tweet on the incident, the department followed up: Arby’s had apologized. Arby’s Chief Executive Officer Paul Brown and Senior Vice President of Operations Scott Boatwright spoke to Giustino to “convey their sincere apologizes on behalf of the organization,” according to a police press release.

“We take this isolated matter very seriously as we respect and support police officers in our local communities,” Arby’s said in a statement sent to FoxNews.com. “As soon as the issue was brought to our attention, our CEO spoke with the Police Chief who expressed his gratitude for our quick action and indicates the case is closed. We will be following up with our team members to be sure that our policy of inclusion is understood and adhered to.”

Numerous calls to the Arby’s at 11755 Pines Blvd were not answered. An Arby’s spokesman said the company would be following through with disciplinary action for the employee "up to and including termination."

Pembroke Pines is a city on the east coast of Florida, located about 20 miles North of Miami.

Goofy
09-03-2015, 10:54 AM
I wonder what skin colour the Arby's employee is :-k #policemealsmatter

Teh One Who Knocks
09-03-2015, 10:56 AM
I wonder what skin colour the Arby's employee is :-k #policemealsmatter

You can't ask that question :hand:

:racist:

Goofy
09-03-2015, 10:57 AM
You can't ask that question :hand:

:racist:

There was no question mark, i was surmising :hand:

HyperV12
09-03-2015, 12:07 PM
I wonder how many times said employee has been arrested.

deebakes
09-04-2015, 03:22 AM
Someone else inside the restaurant intervened and gave the officer his order. But, after initially taking it and paying for it, the officer returned the bag and got a refund because he didn’t feel “comfortable.”

fucking man up you piece of shit. you got your shitty food, go ahead and eat it and call it a day. cry baby :x

Teh One Who Knocks
09-04-2015, 10:32 AM
FOX News


The Arby's fast food chain announced late Thursday that it had fired a Florida restaurant manager and suspended a clerk after a female police officer said she had been denied service because she was a cop.

Arby's spokesman Jason Rollins confirmed to the South Florida Sun-Sentinel that manager Angel Mirabal, 22, and clerk Kenneth Davenport, 19, had been disciplined.

The chain known for its roast beef sandwiches became the center of a national firestorm after an incident Tuesday night, when Pembroke Pines Police Sgt. Jennifer Martin, 34, pulled up to the drive-thru and ordered a meal. When she handed over her credit card to pay, Davenport allegedly refused to ring her order up. That prompted Mirabal to say "He doesn’t want to serve you because you are a police officer."

Sgt. Martin finally received her food, but said she was too uncomfortable to eat it, so she returned it and got a refund. The next day, the department tweeted about the incident, which Chief Dan Giustino called "unacceptable."

"I am offended and appalled that an individual within our community would treat a police officer in such a manner," he said in a statement.

Davenport has said the controversy stemmed from a misunderstanding, and Maribal's comment was an attempt at a joke. Davenport told the Sun-Sentinel he was unable to ring up Martin's order due to the number of other customers he was servicing. He said Mirabal made his remark after Davenport asked him for help with the transaction.

"We don't hate cops,” Davenport told reporters Wednesday. "We don't hate anybody. We're just trying to get people out of the drive-thru."

On Thursday, WSVN reported that Arby's rivals took advantage of the flap between the police and the restaurant. McDonald's partnered with a local radio station to deliver bags of pancakes and Egg McMuffins to the department Thursday morning. The station reported that a local Whole Foods store put out a spread of its own, while residents supplied donuts and coffee from a local Dunkin' Donuts.

"We're here today to show our love for the community and the people that take care of us as first responders in the community," one woman said.

RBP
09-04-2015, 11:23 AM
PR nightmare. :lol:

Goofy
09-04-2015, 12:04 PM
I'll just leave this picture here.......

http://i.imgur.com/S3owSe0.png

*whistles nonchalantly*

HyperV12
09-04-2015, 02:45 PM
Yup.

Teh One Who Knocks
09-04-2015, 02:47 PM
I'll just leave this picture here.......

http://i.imgur.com/S3owSe0.png

*whistles nonchalantly*

What are you trying to insinuate? :-s

Goofy
09-04-2015, 02:49 PM
What are you trying to insinuate? :-s

Oh nothing......... nothing at all :)

Teh One Who Knocks
09-04-2015, 02:51 PM
:suspect:

redred
09-04-2015, 02:56 PM
https://www.youtube.com/watch?v=ZHJmY6h-LV0

Hal-9000
09-04-2015, 04:37 PM
I don't understand. What was the reasoning behind the initial refusal? Because the worker was black and afraid of the cop?

The worker would have to know that won't hold water and would get into shit for it...

Up here when you refuse the police for anything, you can count on them getting real up and close and personal with your future life.

deebakes
09-04-2015, 11:55 PM
i read that the clerk dude at arby's just asked for help and the manager stepped in and made a bad joke :shrug:

Teh One Who Knocks
09-05-2015, 10:47 AM
i read that the clerk dude at arby's just asked for help and the manager stepped in and made a bad joke :shrug:

I've been to multiple drive-thru's at multiple fast food joints, usually the guy running the drive-thru is only running the drive thru, and since the cars can only come thru one at a time, I find it hard to believe his story that he couldn't fill the orders, that's why he refused service to the cop. And, the manager, whether he claims he was making a joke or not, was not making a joke IMHO, he was serious. Would have it still been funny if you changed the words 'police officer' in the sentence "He doesn’t want to serve you because you are a police officer." to 'white'? Or had it been a white clerk and told a black person that he didn't want to serve you because you're 'black'?

They got what they deserved.