Teh One Who Knocks
11-04-2015, 12:36 PM
Rob Waugh for Metro.co.uk
http://i.imgur.com/TSAXM3T.jpg
A toddler was forced to sleep on a cold hospital floor – despite being surrounded by empty beds.
No doctor was available to see Isabella Dalton, two, for eight hours at Royal Preston Hospital – and staff could not allocate her a bed until she had been examined.
She had been rushed to hospital at 11pm by her mother Jessica Dignall when her temperature rocketed due to tonsilitis and an ear infection.
Mum Jessica, 22, said, ‘Isabella slept on the cold, hard floor in the waiting room surrounded by empty beds.
‘Either side of the waiting room were rooms with around a dozen beds in. We could see them every time the doors opened.
‘But I asked time and time again whether she could have one to make her more comfortable and they just kept telling me she couldn’t leave the waiting room until she had been seen.
‘A doctor came into the waiting room to speak to one of the other parents, looked at the girls asleep on the floor and did nothing.
‘Even if she had been given a blanket or anything to make her more comfortable would have been something, but she’s only a baby and she didn’t know how to try and make herself feel better.
Karen Partington, chief executive at Lancashire Teaching Hospitals NHS Foundation Trust, said: ‘Our priority is to always provide excellent care with compassion for our patients and we would urge anybody who has any concerns or queries about their care or treatment plan to please contact our customer care department.
‘We welcome the opportunity to investigate further.’
http://i.imgur.com/TSAXM3T.jpg
A toddler was forced to sleep on a cold hospital floor – despite being surrounded by empty beds.
No doctor was available to see Isabella Dalton, two, for eight hours at Royal Preston Hospital – and staff could not allocate her a bed until she had been examined.
She had been rushed to hospital at 11pm by her mother Jessica Dignall when her temperature rocketed due to tonsilitis and an ear infection.
Mum Jessica, 22, said, ‘Isabella slept on the cold, hard floor in the waiting room surrounded by empty beds.
‘Either side of the waiting room were rooms with around a dozen beds in. We could see them every time the doors opened.
‘But I asked time and time again whether she could have one to make her more comfortable and they just kept telling me she couldn’t leave the waiting room until she had been seen.
‘A doctor came into the waiting room to speak to one of the other parents, looked at the girls asleep on the floor and did nothing.
‘Even if she had been given a blanket or anything to make her more comfortable would have been something, but she’s only a baby and she didn’t know how to try and make herself feel better.
Karen Partington, chief executive at Lancashire Teaching Hospitals NHS Foundation Trust, said: ‘Our priority is to always provide excellent care with compassion for our patients and we would urge anybody who has any concerns or queries about their care or treatment plan to please contact our customer care department.
‘We welcome the opportunity to investigate further.’