redred
07-21-2017, 11:26 PM
http://i1.bristolpost.co.uk/incoming/article17536.ece/ALTERNATES/s810/oldbutchers7JPG.jpg
TripAdvisor: for restauranteurs and pub owners across the world, it's both a blessing and a curse.
As anyone in the hospitality trade will tell you, a business can sink or swim off the back of its reviews. Back in the days when places relied solely on reviews from established food critics, they were usually a pretty good measure of what somewhere was really like - but the rise of online reviewing giant TripAdvisor means the world and his wife can now publish (almost) whatever they like about a place.
It doesn't take us to tell you a bad TripAdvisor review can damage a business beyond all repair, but savvy and sharp owners are now using bad TripAdvisor reviews to their advantage through responding to them in hilarious ways, be that through social media or responding directly to the criticism. And one bar right here in Bristol which has absolutely nailed dealing with bad reviews is The Old Butcher's , in Bedminster.
http://i4.bristolpost.co.uk/incoming/article17538.ece/ALTERNATES/s615b/oldbutchers2JPG.jpg
The North Street craft beer pub opened to much fanfare earlier this year and it recently introduced Carol's Crab Kitchen as its food offering. It's gained an incredibly good reputation since opening and is growing in popularity with each passing week - but one drinker disagrees.
The man in question, a Wayne S from Bristol, left a rather unsavoury review of The Old Butcher's on TripAdvisor after recently deciding to give it a try. He said: "It's an old butcher's shop and it feels like it still is, bright white tiled walls, the furniture was uncomfortable, wasn't sure if it was supposed to be a bar or restaurant, to be honest it felt like neither, poncey 2/3 of a pint glasses for beer, what's wrong with pints FFS?
http://i4.bristolpost.co.uk/incoming/article8236.ece/ALTERNATES/s615b/The-Old-ButchersJPG.jpg
"The owner struts about in dungarees, and if he has the chance to check his reflection he damn well makes sure he does."
Needless to say, Wayne's words are pretty strong, and one can only imagine they went down like a lead balloon over in BS3. However, the bar took it upon itself to rise from the ashes of such harsh criticism - and its newest cocktail was born.
http://i.imgur.com/9PqhyIY.jpg
Ladies and gentlemen, allow us to present The Ponce's Dungarees. Well played, The Old Butcher's. Well played.
http://www.bristolpost.co.uk/whats-on/whats-on-news/hilarious-way-bristol-bar-responded-219567
TripAdvisor: for restauranteurs and pub owners across the world, it's both a blessing and a curse.
As anyone in the hospitality trade will tell you, a business can sink or swim off the back of its reviews. Back in the days when places relied solely on reviews from established food critics, they were usually a pretty good measure of what somewhere was really like - but the rise of online reviewing giant TripAdvisor means the world and his wife can now publish (almost) whatever they like about a place.
It doesn't take us to tell you a bad TripAdvisor review can damage a business beyond all repair, but savvy and sharp owners are now using bad TripAdvisor reviews to their advantage through responding to them in hilarious ways, be that through social media or responding directly to the criticism. And one bar right here in Bristol which has absolutely nailed dealing with bad reviews is The Old Butcher's , in Bedminster.
http://i4.bristolpost.co.uk/incoming/article17538.ece/ALTERNATES/s615b/oldbutchers2JPG.jpg
The North Street craft beer pub opened to much fanfare earlier this year and it recently introduced Carol's Crab Kitchen as its food offering. It's gained an incredibly good reputation since opening and is growing in popularity with each passing week - but one drinker disagrees.
The man in question, a Wayne S from Bristol, left a rather unsavoury review of The Old Butcher's on TripAdvisor after recently deciding to give it a try. He said: "It's an old butcher's shop and it feels like it still is, bright white tiled walls, the furniture was uncomfortable, wasn't sure if it was supposed to be a bar or restaurant, to be honest it felt like neither, poncey 2/3 of a pint glasses for beer, what's wrong with pints FFS?
http://i4.bristolpost.co.uk/incoming/article8236.ece/ALTERNATES/s615b/The-Old-ButchersJPG.jpg
"The owner struts about in dungarees, and if he has the chance to check his reflection he damn well makes sure he does."
Needless to say, Wayne's words are pretty strong, and one can only imagine they went down like a lead balloon over in BS3. However, the bar took it upon itself to rise from the ashes of such harsh criticism - and its newest cocktail was born.
http://i.imgur.com/9PqhyIY.jpg
Ladies and gentlemen, allow us to present The Ponce's Dungarees. Well played, The Old Butcher's. Well played.
http://www.bristolpost.co.uk/whats-on/whats-on-news/hilarious-way-bristol-bar-responded-219567