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View Full Version : Apple admits it deliberately slows down iPhones as they get older



Teh One Who Knocks
12-21-2017, 08:09 PM
By Tom Warren and Nick Statt - The Verge


https://i.imgur.com/ZxnZFUMh.jpg

Reddit users have noticed that Apple appears to be slowing down old iPhones that have low-capacity batteries. While many iPhone users have experienced perceived slowdowns due to iOS updates over the years, it appears that there’s now proof Apple is throttling processor speeds when a battery capacity deteriorates over time.

Geekbench developer John Poole has mapped out performance for the iPhone 6S and iPhone 7 over time, and has come to the conclusion that Apple’s iOS 10.2.1 and 11.2.0 updates introduce this throttling for different devices. iOS 10.2.1 is particularly relevant, as this update was designed to reduce random shutdown issues for the iPhone 6 and iPhone 6S. Apple’s fix appears to be throttling the CPU to prevent the phone from randomly shutting down. Geekbench reports that iOS 11.2.0 introduces similar throttling for iPhone 7 units with older batteries.

Some Reddit users report that replacing their batteries has returned performance and CPU clock speeds back to normal. The reports are particularly troubling because any perceived slowdowns by iPhone users might tempt owners to upgrade their entire device instead of replace the battery. “This fix will also cause users to think, 'my phone is slow so I should replace it' not, 'my phone is slow so I should replace its battery,’” says Geekbench’s John Poole.
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When reached for comment, Apple basically confirmed the findings to The Verge, but disputes the assumed intention:


Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.

Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.

Apple is effectively saying that it’s not slowing down older iPhones just to urge people to upgrade to newer devices. Rather, the company says it’s addressing an issue with devices containing older lithium-ion batteries that results in unexpected shutdowns. Because those older batteries are incapable of handling peak current draws with the same effectiveness of iPhones with newer batteries and more efficient processors, they run the risk of the device powering down to prevent damage to its internal components. The same is true of devices running in extremely cold or hot weather, as evidenced by a recent kerfuffle with the iPhone X shutting down randomly in freezing temperatures.

It all makes sense. As battery life degrades, a smartphone’s ability to achieve the same performance with less efficient battery use degrades as well, and Apple has released updates to address that problem as best it can and avoid embarrassing device malfunctions or even potentially dangerous component failures. However, the company isn’t doing itself very many favors by being a bit opaque. It’s clear that controversies like this — underpinned by conspiracy theories around planned obsolescence — sprout up because there is a lack of communication between device manufacturers like Apple and consumers.

It’s also clear that Apple, which makes its devices hard to open and repair, could do a better job helping consumers understand the benefits of battery replacement. That’s something the company seems less inclined to do when it might mean forgoing the sale of a new iPhone every 12 to 24 months.

The Monk
12-22-2017, 02:04 AM
Maybe this explains my slow iPad 2.......

deebakes
12-22-2017, 02:46 AM
fuckers :x

Teh One Who Knocks
12-22-2017, 12:02 PM
And of course they're doing this out of the goodness of their hearts so your battery will last longer, not so you will think your device is old and get you to upgrade to a new one sooner than you need to. That's why they kept the whole thing a secret ;)

Goofy
12-22-2017, 01:23 PM
:shakehead:

deebakes
12-23-2017, 04:11 AM
fuckers :x

Godfather
12-23-2017, 07:26 PM
We knew it

http://i0.kym-cdn.com/photos/images/original/001/239/110/8a8.gif

Hal-9000
12-24-2017, 06:02 AM
Could it be...the clock speed slows down on three year old batteries. Because they are three year old batteries and need to be replaced? :-s


As in, they throttle down the processing speed because they don't want the device to fail?

The Monk
12-24-2017, 10:55 PM
I saw it reported yesterday that a class action lawsuit has been taken against Apple over this.

deebakes
12-25-2017, 03:14 AM
sign me up :tup:

Teh One Who Knocks
12-26-2017, 10:44 AM
Could it be...the clock speed slows down on three year old batteries. Because they are three year old batteries and need to be replaced? :-s


As in, they throttle down the processing speed because they don't want the device to fail?

If they were doing it out of the goodness of their hearts to keep your device from failing, why did they keep it a big secret until it was discovered by a third party? :-k

Hal-9000
12-27-2017, 04:27 AM
If they were doing it out of the goodness of their hearts to keep your device from failing, why did they keep it a big secret until it was discovered by a third party? :-k

I don't know.

I use Oranges and try not to compare them to Apples.




see what I did there? :dance:

Teh One Who Knocks
12-27-2017, 11:44 AM
I don't know.

I use Oranges and try not to compare them to Apples.




see what I did there? :dance:

:gtfo:

Hal-9000
12-27-2017, 04:52 PM
:( Christmas is such a sad time

Teh One Who Knocks
12-29-2017, 12:58 PM
In attempts to make amends for iPhone slow down "misunderstanding."
By Ryan Nakashima - Associated Press


https://i.imgur.com/Whhnzmf.jpg

SAN FRANCISCO — Apple apologized for secretly slowing down older iPhones, a move it said was necessary to avoid unexpected shutdowns related to battery fatigue.

Many customers had interpreted the move as a way to for Apple to juice demand for newer iPhone models, their suspicions fueled by the fact that the company didn’t initially disclose the slowdowns or its reasons for them.

Apple also said it will cut the price of a battery replacement by $50 to $29 through next year. New batteries had previously cost $79 for those who didn’t purchase the Apple Care maintenance plan.

“We apologize,” the company said on its website. “We have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades.”

The replacement plan begins in late January for anyone with an iPhone 6 or later that requires a new battery.

Apple said it will also issue an update to its operating system early next year to give users a better understanding of the health of their battery, so they can see if its condition is affecting performance.

Hostile customer reaction was swift after a report this month uncovered the intentional slowdown in speed tests. Only then did Apple acknowledge that the slowdown was due to a fix it rolled out last year. Shares dropped 2.5 percent Tuesday — also dinged by analysts predicting lower-than-expected demand for the iPhone X — and only partially recovered by Thursday.

At least five groups seeking class-action status, involving consumers in Texas, Illinois, California and New York, have also sued the company in the wake of the slowdown revelation.

Ben Bajarin, an analyst with Creative Strategies, said Apple found itself in a tough spot by having to explain what it did to cope with the reality that all lithium ion batteries degrade over time.

“The error — if anything — was not being more transparent,” he said. “They were legitimately trying to make people’s iPhones last longer.”

Godfather
12-30-2017, 01:52 AM
"We're sorry. Pay us $29 to fix."

deebakes
12-30-2017, 03:00 AM
i'm serious. i will sign up for a class action lawsuit for this fuckery :tup:

redred
12-30-2017, 11:37 AM
iphone users:haha:

deebakes
12-30-2017, 05:26 PM
:doh: